FAQ’s


Client FAQ’s

We charge a percentage commission on collection of the debt. Results Only Basis. The commission charged depends on the debt values and type of debt as well as the number of debts that you have to refer. To discuss your particular needs call toll free 1300 600 555 to make an appointment for a FREE consultation.
If collection proceedings get as far as judgment then the default will be listed with a credit reporting bureau. This will remain listed for a period of five years, even if the debt is paid. It will only be removed if the account was incorrectly lodged in the first place.
The more information that you can provide about your customer and the debt the more timely and effective the recovery can be. As a minimum we would need a copy of your terms of trade and a copy of the invoice/statement of debt.
Paramount Collections has its own, in house Skip Tracing team which uses various means to locate these debtors. If the debtor is located then action continues.
Yes, your dedicated account manager will keep you informed of the progress of your collections and contact you if we need a decision regarding the account, such as legal action or skip tracing, or to recommend changes to collection strategies. If you have opted for our online service, then you can access file notes on you debts at any time.
You need to open an account with us, so that we can act on your behalf. You can do this online by going to our New Client Sign up Now link, or call toll free to get things started.
We collect consumer and commercial debt for clients throughout Australia. We work with large corporate companies, government agencies, education facilities as well as small and medium businesses. Debt size varies from a few hundred dollars with no upper limit. Please phone on 1300 600 555 to see how we can help you.

Debtor FAQ’s

This is out of our hands. When you apply for credit, the provider may perform a credit check on you to assist them in making a decision. If your debt has been paid in full this will be looked on more favourably, but won’t guarantee that credit will be approved.
We need to be able to correctly identify you and establish that the account belongs to you. If your contact details are up to date, we are in the best position to contact you to discuss your situation and provide assistance.
Please call us immediately to explain your situation and we will do all we can to help you set up a payment plan. Ultimately it needs to be acceptable to your creditor.
Accounts ultimately need to be paid in full and it is our obligation to our client (the person you owe money to) to find a solution that is acceptable to them. If you can’t pay in full then we need to confirm your financial situation and agree to a payment plan that is acceptable to the person you owe the money to and which you can afford -This needs to be in writing.
There are a number of options to choose from including: cheque, credit card and EFT.
It will be if your creditor lists it as part of their credit policy or if the debt remains unpaid and a judgment is entered. Once a default is listed with a credit bureau it will remain there for five years. It will only be removed if the account was incorrectly listed in the first place.
Banks and financial institutions and some larger companies that extend credit use this information to determine whether to offer credit or not.
Andrew BatyFAQ’s