We are frequently asked if we are able to add interest and Collection Fees to a debt. The following article should answer your questions.
Is Interest Normally Recoverable?
Interest is only recoverable at law in the following circumstances:
As most debts do not contain an automatic right to interest, the only way interest can be recovered is if there is a specific provision in your contract with the customer or patient to incorporate the right to do so.
How Do You Incorporate An Interest Provision?
There is only one fool-proof way to incorporate an interest provision. You must include a specific provision in your trading terms and it must be acknowledged by your Customer. The wording of the provision must be clear and unambiguous.
e.g: Interest shall run on the amount of monies outstanding from the date due for payment until the date payment is made at the rate prescribed by the Penalty Interest Rates Act (Vic) plus two per centum.
When providing goods or services, it is always preferable to specify your terms and conditions to avoid any dispute later. Thus, it is essential that your Customer or Patient understands and acknowledges that the terms and conditions form part of the contract.
How To Attempt To Recover Collection Costs
The most effective way to recover collection costs from your Customer is to incorporate a specific provision in your trading terms which clearly states that in the event of default, the Customer will be liable for the collection costs incurred. However recent High Court decisions have been overriding these and not allowing costs from the outset.
As Licensed Commercial Agents we are by Law NOT allowed to add our costs to your debt. If a Collection Agency has told you they can then we strongly suggest you contact the Office of Fair Trading.
Can I Add Terms After The Contract Has Been Made?
At law, it is not possible for one party to a contract to vary the contract without the consent of the other party.
In order that your claim for adding interest and/or costs will withstand legal challenge, it must be understood by your Customer as forming a condition of the contract. Unless this is done, then incorporating the conditions only in the invoice will be legally ineffective – if challenged.
We recommend as a minimum that your trading terms be detailed on your website and that all quotes, orders and invoices have the following words incorporated:
“Our trading terms are located on our website and the trading terms shall form part of the contract which governs the relationship between you and us”.
If you require assistance in preparing or reviewing your Trading Terms please contact the Paramount Collections Client Services Team for more information.