“Regardless of how a consumer ends up in debt, one thing is certain: Life happened, and impacted their ability to either get paid or maintain current financial responsibilities.”

  • You Get Personal Attention! Paramount Collections is the industry leader for debt collection services on the Sunshine Coast. We have a focus on service for our clients. You’ll get full attention from our team of professional debt collectors and we strive to work collaboratively to recover your outstanding debts.
  • You Get 40 Years of Experience. We’ve been in business for over 4o years, we’ve seen the good, the bad and the ugly when it comes to economic conditions and business cycles. Throughout all these years we’ve helped our clients successfully recover what they are owed and provide solutions for efficient credit control. Our leading debt collection recovery services can also help you today!
  • We provide Debt Collection and Credit Control solutions to small, medium and large businesses. We are Australian Owned and not dictated by Shareholders. We are a small business with BIG business capabilities.
  • Operating on the Sunshine Coast QLD since 1990 and growing into one of the nation’s largest regional debt collection and credit control agencies, with offices in Australia and New Zealand. Our team of debt collection specialists understand what it takes to recover outstanding debts quickly and efficiently for you.
  • You get a superior service from the most experienced debt collection agency! We don’t just send a few letters and charge you for this. Our debt collection agents actually make personal phone contact with your debtor to recover what is owed as quickly and efficiently as possible.
  • You get access to our systems! That’s right you get inside access to our systems so you can see what’s happening and where we’re up to with your project 24 hours a day. Get involved with every step of our debt collection process and recover money from your debtors fast.
  • You get FAST results! Again… we’ve been in this industry for over 40 years. As the leading debt collection agency on the Sunshine Coast, we know how to recover your money… and we know how to do it fast. You get our 100% Money Back Guarantee with our collection services. In the unlikely event, we don’t collect what is owed to you within 90 days and you are not satisfied with our results you’ll get a quick and courteous refund of your initial lodgement fee.

Our Specialties

Background and Stability

Working with an established, reputable Debt Collection Agency is crucial to ensure YOUR business's cash flow is maintained.

Established on the Sunshine Coast in 1990. Paramount Collections is one of the longest established collection agencies in Queensland. That’s 30 years of Debt Collection experience at your disposal. We have a solid reputation for being firm and professional.

Associations and Affiliations

Ensure your Debt Collection Agency is a member of respected Industry Body.
We are Members of:

  • The Institute of Mercantile Agents
  • Australian Debt Collectors and Buyers Association
  • American Collectors Association
  • Queensland Debt Collectors Association
  • Australian Institute of Credit Management
  • Worldwide Association Service of Process

These Associations provide ongoing training and education and keeps its members up to date on regulatory issues pertinent to the industry, as well as follow the ethical standards and guidelines established by the association. Keeping up with the laws gives you peace of mind.

Training and Compliance

This area is critical to the success of any Debt Collection Agency and Paramount excel in this area. Our well-trained employees do a better, more efficient job. Our Employee retention is high. We offer regular training which is often necessary to comply with a wide variety of federal regulations.

Our office holds GRCQ Certification
We are one of the foundation graduates of the Professional Practice Management Systems

Technology

Today’s technology offers business faster connection to their contacts, instant access to data and multiple ways to communicate. Paramount Collections have specialised software that enhance our results. Our online services streamline the Debt Collection process by providing web interface and internet reporting.

Client Relations

We offer a courteous, professional and responsive approach to Debt Collection which ensures the reputation of both your business and ours is maintained in the most proficient way.

Flexibility

We understand Debt Collection is not a “one shoe fits all” business. Paramount Collections offer variety of service and solutions and has the knowledge and experience to fit your needs with the services that will most effectively cover your needs.

Market Knowledge

Paramount Collections retain specific needs to the Debt Collection industry and as a service provider have the experience required in their particular line of work. This experience is necessary to make sure we follow rules and regulations for our industry.

Our team works wonders

Managing Director

Andrew Baty

Andrew is our hands-on Manager and Company Director. He has been in the Collection Industry now for nearly 40 years. Not that he is that old.

He was Australia’s youngest ever appointed Court Bailiff and the natural progression of this position took him into his own Business which he still runs today.
Andrew is a front runner and keeps well ahead with technology. He invests heavily with Paramount Collections which in turn provides their Clients an overall better product.
Executive Assistant

Michelle Michael

Michelle has been with Paramount Collections for 5 years and moved to us from a large Sunshine Coast Business due to her nature and ability.

Michelle is the core of Paramount Collections and an experienced Legal Secretary as well as an exceptional Administrative Manager.

“Our team regularly undergo training in Debt Collection Procedures and Management, ensuring they are abreast with the changing face of Credit Management. Each team member holds a certificate in Debt Collection Procedures and Management.”

Senior Collection Officer

Troy Wiedman

Troy has been with Paramount Collections now for over 12 years. Longer we think. He’s outlived a few computer upgrades.

He has held Senior Collection roles in the Collection Industry for nearly 27 years with major Companies.

Troy’s dedication and tenacity holds him in high esteem in our office. Troy continually provides his Clients with excellent returns.

Senior Collection Officer

Wendy Morrison

Wendy is a relative newcomer to Paramount Collections and heads up our New Zealand office.

Wendy has held Senior Collection positions in major Companies and executive positions within the New Zealand Court system. Wendy has brought with her a wealth of experience.

Wendy delivers performance by frequently reaching budgets. What this means for you? Better returns.

NZ Business Development Manager + Senior Collection Officer

Kylie Green

These roles keep Kylie very busy. Initially employed as a Senior Collector her passion for developing the Business that is Paramount Collections has grown into practically a fulltime roll.

Whilst Kylie is active collecting debts her before and after-hours commitments to her Development role further show her qualities as a valued Team member.
Senior Field Officer

Darrin Costello

Darrin is tenacious in his role in the field and attends to our out of office calls.

With his previous experience in the Queensland Police Force Darrin attends to this role with the utmost professionalism. He is our primary representative for the service of all our legal documents and field attendances.

Darrin’s character gets results in the field which enhances our Collection activities.

What About The Rest Of The Team?

We haven’t forgotten the other Members of our Staff but instead have taken a selection of them to show you the quality of people you are dealing with. Watch this space in the future we may just shuffle some around but what you will notice is that they are all very experienced, well trained top end Collection Officers.